Extremely knowledgeable and helpful. They made the process very smooth and took a lot of time going over all the cars features. The even drove all the way out to Washougal to pick up some items from the car we traded in.
Aladdin and Joe made my car buying experience very painless and easy. I appreciated the honesty I received from both of them. I love my new Challenger and appreciate there time spent with me.
Bill Farra was incredibly helpful and friendly, I would absolutely buy another car from him. He was patient with me and made the entire process as painless as possible.
Why I gave this rating? Pretty simple, Mikella Ojeda... I never expected this kind of service and this kind, forthright, and gracious demeanor... I purchased a great new car at an incredible price but the real story was the kindness and product knowledge I received from this salesperson. Look, it just proves that someone can be a great salesperson without gimmicks by being really helpful and caring through the use of imparting information as opposed to puffing things up. My decision to visit this dealership began with an email exchange with Spencer Carlson. His wonderful service convinced me that this place might just be for real... So I went a great distance from my home in Oregon to see if the prices and inventory claims were true... when I drove into this large sized dealership I thought "Well this is not going to be a very personal experience" compared to those I had experienced over the years in our small hometown lots... It took all of about one minute for that to dispelled by Mikella ... The prices were real and the inventory was there no games, no deception, no pressure. I doubt I will ever see any of these individuals again, unless I decide to find another car for some reason in the near future or take a friend there who is looking to purchase one, but I will never forget Mikella and the Dick Hannah Dealership. Many thanks.
"Mikella was the best!"
I highly recommend Mikella O. as a salesperson!! If you are looking to buy a Jeep, Chrysler or Dodge definitely ask for Mikella! She was very helpful and understanding of everything I needed when I traded in my Jeep Wrangler for the Jeep Patriot and not pushy at all! If I need anything else or my kids need a car I will definitely call her again! :) Thanks Mikella!
Mikella, Aladdin and Rob walked me through all the steps to buy the Jeep. They were great -- friendly and easy to work with. Mikella was a delight in showing the Jeep, Aladdin, explained the pricing and Rob took are of all the paper work. Smooth, friendly and comfortable.